Gain an Unfair Advantage at the Front Desk

A quick Overview of the Process

Remote Receptionist

This program is designed for Cash, Hybrid, or insurance based practice

  • Physical Therapy Practices

  • Chiropractic Practices

  • Occupational Therapy Practices

  • Massage Therapy Practices

  • Functional Medicine Practices

  • Nutrition Practices

  • Plastic Surgery Practices

  • Mental Health Providers

  • Optometry

  • Med-Spas

DFY Recruiting/ Training

We have a talented pool of U.S Based Receptionists who were former clinicians themselves. We hand you 3 full trained receptionists for you to choose who is the best culture fit.

Some of you have an awesome front desk they just need the appropriate training. We will fully teach your current front desk to handle the phone and insurance objections.

“Do you take Insurance”

Our expertise lies in done for you recruiting and hiring of U.S.-based remote receptionists so that you can book more leads consistently. We will help teach you and your receptionists how to overcome insurance objections and book more qualified leads, so that they are ready to come in and purchase high-ticket cash packages.

We help our clients master the art of hiring and leadership-driven sales for arguably one of the most important positions in your business. We will install our onboarding and leadership process so that you can avoid staff turnover and convert leads at the highest level

Our process

Ramp Fully into KPI

On average it can take an admin 60-90 days to fully be comfortable selling on the phone. Some never get there. We will have your admin up to KPI within 45 days.

Saving you hours of training time and thousands of dollars in turnover costs and training costs

Sales & Leadership

We will teach you and your staff to keep a pulse on your front desk’s metrics. That way it runs on semi autopilot.

Want to take your front desk to the next level

FAQs

  • Nope. We DO recruit for you…but you employee the receptionists internally. At scale the economics just dont work out. It leads to turnover and employees who aren’t A- players and who aren’t bought into your business. Front desk is one of the most important positions in your business so outsourcing it can be a huge problem. Thats why you retain them internally.

  • Yes, when you invest in getting our help you get daily training & private coaching from me and my team. That way we can get them fully up to KPI and converting at the highest level.

    From there, you’ll have full access to our onboarding, ramping , sales training, and SOPs. So you have access to our stuff for any future hires your make

  • All of our receptionists are US based. They all have a clinical background in some capacity. PT, PTA, OT, OTA, SLP Massage Therapist etc.

    It’s critical to have a native english speaker when taking sales calls. Too many admin companies hire anyone and everyone to fill in the position and they struggle to convert on the phone leading to a huge bottleneck in their business.